Policies

Template policies. Have them reviewed by your attorney before going live.

Terms of use

BioMedDXLabs, LLC (biomeddxlabs.com) is a product-discovery site for laboratories, clinics, educators and the general public. We do not sell, ship, or hold inventory. Every purchase is made directly with a partner retailer or marketplace seller (Amazon, eBay, AliExpress, Walmart, Carolina, Mega Depot, Zoro, Vitality Medical, MedEx Supply, Newegg Business), and that partner's prices, terms, warranty, shipping and return policies apply.

Product information is provided for convenience and may be out of date. Always confirm specifications, condition, certificates of analysis and regulatory status with the seller before buying. Condition labels ("New" and "Used") reflect the type of listing we link to. The seller's listing is authoritative.

Product safety and intended use

Many listings are open to everyone, including home buyers. Laboratory chemicals, antibodies and nanomaterials are sold for research, educational or industrial use. Unless the seller labels them otherwise, they are not for human or animal consumption and are not drugs, foods or cosmetics. Medical devices and tests should be used as directed by the manufacturer. Buyers are responsible for complying with all applicable laws, including OSHA, DOT/IATA hazmat, EPA, DEA (controlled substances and List I/II chemicals are not sold), export-control (EAR) and local regulations. Some sellers restrict hazardous or regulated items to business or licensed buyers. Read safety data sheets and keep chemicals away from children.

Affiliate disclosure

Some product listings link to third-party retailers, including Amazon, eBay, AliExpress, Walmart, Carolina Biological Supply, Mega Depot, Zoro, Vitality Medical, MedEx Supply and Newegg Business. When you buy through these links, BioMedDXLabs may earn a commission at no extra cost to you. As an Amazon Associate we earn from qualifying purchases. Partner items are sold, priced, shipped and supported entirely by the partner or its sellers, and their terms apply. Verify specifications and certificates of analysis with the seller before purchase.

Seller terms

Seller accounts are available by application only, to licensed, established businesses that we verify and approve (for example manufacturers, authorized distributors, certified refurbishers, health systems, laboratory companies and pharma/biotech companies). Individuals and unlicensed businesses may buy but may not sell. We may ask for license copies, insurance and references, and may suspend sellers at any time. Approved business sellers list and sell their own items. The seller is responsible for the item's accuracy, legality, safe packaging and shipping. Payments are processed by Stripe and paid to the seller's connected account, minus the BioMedDXLabs marketplace fee shown at signup. Prohibited items include prescription drugs and devices restricted to licensed buyers, controlled substances and precursors, anabolic steroids, research peptides marketed for human use, injectable cosmetics, weapons and ammunition, select agents and toxins, radioactive materials, and recalled products. Hazardous materials must be shipped under DOT/IATA rules. Used equipment must be decontaminated. We review listings and may remove any listing or seller account at our discretion.

Buyer protection: If a seller item doesn't arrive or is significantly not as described, contact support@biomeddxlabs.com within 30 days of delivery and we'll work with the seller to resolve it, including a refund where appropriate.

Trademarks

Thermo Scientific, Thermo Fisher, McKesson and other brand names are trademarks of their respective owners. They are used here only to identify products sold by partner retailers. BioMedDXLabs, LLC is not affiliated with or endorsed by these companies unless stated.

Privacy

We collect only the information you submit on our sign-up form, and use it to respond to you. We don't process payments; purchases happen on partner sites. When you click a partner link, the partner may set its own cookies to attribute the sale. We don't sell personal data. To get or delete your data, email privacy@biomeddxlabs.com.